Secure Smart Toilet Shipping

The toilet is a large-sized item. We use exclusive large-cargo logistics with high-security protection throughout the entire shipping process, featuring multi-layer reinforcement to minimize the risk of damage. The standard delivery time is 45–65 days, subject to the actual logistics conditions in the destination country.

If you require expedited delivery, please contact us to inquire about fast shipping options and a customized quote. Please note that choosing an expedited channel will require paying the corresponding logistics price difference.

Shipment Without Battery / Shipment Without Foaming Agent

Please be advised that this item will be shipped without the battery and without the foaming agent.

Specification:

Rough in: 250mm/300mm/350mm/400mm

Voltage: 110V/220V

Plug type: EU/US/AU/UK

This product is available with EU, US, AU, and UK plug options. We will automatically ship the compatible plug type based on the shipping address listed on your order.

If you need to specify a different plug, simply leave us a note after placing your order. Without special instructions, we will arrange delivery following our default address-matching rule.

How to Measure Toilet Rough-In

In the context of toilet installation, the rough-in refers to the actual distance from the finished wall surface (after tiles are installed) to the center of the waste outlet pipe. Accurate measurement is critical for selecting a compatible toilet.

Measurement Guidelines and Product Selection

Based on your measured rough-in dimension from the finished wall, use the following guide to select the appropriate toilet rough-in size:

--If your measured rough-in is between 240mm and 290mm (approx. 9.5" - 11.4"), select a toilet with a 250mm (approx. 10") rough-in specification.

--If your measured rough-in is between 295mm and 340mm (approx. 11.6" - 13.4"), select a toilet with a 300mm (approx. 12") rough-in specification.

--If your measured rough-in is between 340mm and 385mm (approx. 13.4" - 15.2"), select a toilet with a 350mm (approx. 14") rough-in specification.

--If your measured rough-in is between 390mm and 430mm (approx. 15.4" - 16.9"), select a toilet with a 400mm (approx. 16") rough-in specification.

Important Pre-Installation Checks

Before finalizing your selection and installation, please verify the following conditions:

--Ensure the waste pipe diameter is approximately 90mm to 110mm (approx. 3.5" - 4.3").

--The waste pipe must extend 1 cm (approx. 0.4") above the finished floor level and should not be recessed below it. This is essential for creating a proper seal with the wax ring or gasket to prevent leaks.

--If you are unsure about measuring or selecting the correct rough-in, simply take a clear photo of your measurement and send it to us. Our experts will help you choose the perfect smart toilet for your space.

Functions：

●Unrestricted by water pressure●Radar sensing flip cover●Foot feeling flip lid & seat●Bubble shield●Spray rod sterilization●Seat heating●Foot sensor flush●Power outage flush●Off-Seat flush●Night light●Energy saving●Safe voltage●Leakage protection●Flame retardant material●Seat&moisten wall●Warm air drying●Adjustable air temp.●Hip washing●Female washing●Adjustable water temp.●Adjustable water pressure●Mobile adjustment●Nozzle Self-cleaning●Digital display●IPX4 Water proof cover